The ICT Support Services department provides assistance to all users of the School's ICT systems in school.
Acceptable Use Policy
In using the School's ICT facilities every user is required to abide by the ICT Acceptable Use Policy. Acceptance and re-acceptance of the policy can be requested at any time. When required this will occur at the initial point of logging into the network.
It is essential that personal account details are kept private and not shared with anyone else. All users of the ICT facilities are encouraged to change their passwords regularly. Passwords are changed as follows:
|Changing a network password
||Hold down Ctrl Alt Delete, choose the "Change a password" option and confirm both the old password and new one.
|Changing a USO (FirstClass / Learning Gateway password)
||Visit http://password.rbwm.org. It is recommended that this is done from a computer or laptop in school.
For support with the School's FirstClass or Learning Gateway systems please first visit the relevant pages on this website before contacting the ICT Support Services department for assistance:
Click here to visit the FirstClass support page.
Click here to visit the Learning Gateway support page.
The ICT Support Services department can be contacted by either telephone or email:
Telephone: (01344) 298736