SIMS Learning Gateway Support

For Account issues, including issues with username, password and logging into the Learning Gateway, complete the Support Request Form below, or telephone the ICT support office on 01344 298736.

To report/discuss inaccuracies in any of the information about your child that is visible on the Learning Gateway, including assessment data, please contact the School Office at Charters School:
Email: charters@chartersschool.org.uk          Telephone: 01344 624826

For Attendance issues, please contact our Attendance officer at Charters School:
Email: guyej002@rbwm.org          Telephone: 01344 298779